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Frequently Asked Questions

How fast will I receive the script I purchased from your site?

After you have made a successful purchase and you have clicked where indicated during the order process to return to our site, you can then download the script instantly.  You will be provided with instructions on how to download the script.

Does your web site offer Free Quotes for web development projects?

Yes.  You can click here to get a Free Quote for your custom PHP and/or MySQL development project.

How long will it take to get my Free Quote?

We will contact you and advise you when your quote will be prepared.  In most cases, you'll receive a quote within a couple hours, during normal business hours.  However, if you have a large project, it may be 24 hours or so before your quote is prepared, and we will let you know.

How much does it cost to have an online store built?

The cost to have our company build you an online store depends on many factors.  We will need to know how many regular web pages (not shopping pages) your site will contain, how many products your store will carry, if we need to load the initial products for you, will we need to format all the photos of your products, etc.  There are many factors in determining the cost to build your online store, which is mainly centered around how much time we will need to spend to get your site up and running.  We provide Free Quotes.

How do online stores work and what's the good, the bad, and the ugly about starting one up?

You will NOT get rich overnight; do not be fooled into thinking that as soon as your site is done, you will be swamped with customers.  We don't want to crush your dreams, but, just because you have an online store built, does NOT mean that you will become a millionaire overnight. It takes months, if not years, for your site to earn placement in the search engines. Folks come to us with false ideas that there will be floods of purchasers buying from their store once it's open.  Do not be fooled by false advertisements about online stores.

After any online store is built, it must be submitted to the search engines for placement, which can take up to 4 months.  Ranking, once listed with the engines, can take up to a year achieve.  Web sites must be not only submitted to the engines, but must be optimized as well to achieve good placement and ranking.  If you do not list your store with the search engines, your online store is guaranteed failure as nobody will be able to find your web site. We want you to fully be advised of the above to make sure you know that any online store will take time to get established and it's not going to happen overnight.  An online store is just like a real storefront ... it has to have time to grow and you must advertise it, just as you would a real storefront.

Did you know that Yahoo, Bing (formerly MSN), and all those other major web sites that provide merchant accounts, are selling you nothing more than a mere lease of their shopping cart?  Why pay them $100/month+ to "rent" their shopping cart when you can have your very own shopping cart and web site, and pay no monthly fees?  Those corporate giants are corporate giants because folks do not take the time to understand what is required to have an online store.  You only need a web site and a shopping cart ... that's it!  Don't let those giants suck you into paying high fees each month when you can have your very own and pay NO MONTHLY FEES!

Why am I required to pay a retainer or down payment to get started on my project?

A non-refundable retainer fee is due before the project begins; no exceptions will be made. We require a retainer fee in proportion to the amount of the web design services you are purchasing. Our reason for this requirement is that web site design and development is purely service work and our time cannot be recovered. A retainer fee ensures that we'll be paid for the time we spend on any project. Installments are available for projects $7,500 or more, to be agreed upon by both parties prior to the project's start, usually via written contract.

What forms of payment do you accept?

We accept Visa, MasterCard, American Express and Discover cards, as well as PayPal.  We also accept Personal and Business Checks, and/or money orders and cashier's checks.  Personal checks will be required to clear our bank before any work begins on your project.  We also accept wire transfers via Western Union worldwide.

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